BA was highly recommended to us by a family member and has completed two significant projects for us. After contemplating for a year on whether to move or renovate, we opted for a renovation of our home. The first project we entrusted BA with was turning our screened porch into a 3-season room. When completed, it was better than we had envisioned and has become the favorite room of the house. A few months later, the inside renovations began — bathrooms and kitchen completely updated, new floors installed on the first level and upstairs bathrooms and hallway, stair bannisters replaced, crown molding added to the dining room, and the entire inside repainted and updated with new light fixtures, ceiling fans, and hardware. This project was completed, start to finish, while we continued living in the house. Although chaotic at times, BA made sure at the end of the day we had running water, electricity, and a completely functioning bathroom.
On both projects, BA listened intently to our ideas and concerns and made notes and sketches of everything discussed. She and her subcontractors offered their professional opinions when warranted. We opted to use her vendors to select tile, flooring, appliances, fixtures, etc. and found them all to be very professional and helpful, never pushy. Once the chaos was underway, we had daily contact with BA, whether by e-mail, a phone call, or a personal visit to make sure everything was going according to plan. We also received a status report by e-mail from her each day that detailed the work completed that day and a schedule of upcoming work, including which subcontractors we could expect to be working at the house. If we had questions or concerns, she was prompt with a response, day or night. We think this communication was key in making this huge project go so smoothly. The few unexpected problems we did encounter, which are inevitable during any renovation project, were quickly resolved by BA and her crew to our satisfaction.
BA has an amazing work ethic, and she expects nothing less from her crews. Her subcontractors were all very professional, prompt, courteous, and friendly. They cleaned up each day before leaving, which was much appreciated considering this was being done while we were continuing to live in the house amongst the chaos. We did not receive any financial surprises when the project was completed as BA’s initial quote and our extra add-ons during the project stayed well within our budget and expectations. We would highly recommend BA to anyone that is looking to have work done to their home, no matter how big or small the project.